Best Emarketing Strategy and Why Companies Don't Adopt Them

Friday, March 16, 2012 by Peter Hayman
Now that you are investing in email marketing and an emarketing strategy, how do you continue to get the best out of it?  
 
Just turning up the volume is causing many subscribers to tune out.  Whereas, companies that have campaigns that are targeted and personalized are finding their ROI is excellent.
 
How do you get there?  Answer - segmentation and content that creatively utilizes it.  Take a look at these numbers on the success of companies doing just that.
 
Personalize
 
The Email Marketing Industry Census 2012, newly-released by eConsultancy and Adestra, finds that companies that carry out basic segmentation and testing are far more likely to be getting a high level of return on investment from their email marketing campaigns. 81% of companies who do regular testing for email marketing say their ROI from email is "excellent" or "good", compared to 72% for those who do "occasional" testing, 65% for those who do "infrequent" testing and only 37% for those who "don't test". However, the kicker is—so few companies actually do testing.
 
According to the research, only 31% of companies surveyed regularly test their email marketing campaigns. While the findings may be intuitive—testing yields better results–eConsultancy research director Linus Gregoriadis says this is the first year the six-year-old study has been able to quantify the link.
 
"This year, for the first time, we have shown that companies observing some basic best practices are reaping the rewards when it comes to ROI from email marketing." He adds that he hopes with the new data more companies will be inspired to adopt best practices. "Put simply, those simply performing 'batch and blast' techniques are less likely to see ROI benefits."
 
However, recent trends suggest that won’t happen. Other studies have also pointed to a link between segmentation and performance, but still email marketers don’t appear to be inclined to adopt these practices.
 
A report by Emailvision found that almost all US and European online marketing professionals believe it is very important (68.4%) or important (28.1%) to send targeted and personalized email marketing campaigns.
 
Yet for some reason, this does not happen. The Emailvision survey went on to note that only 1 in 5 actively personalize their email marketing content across all campaigns, and that the proportion personalizing content across all platforms is almost matched by the percentage not personalizing any of their email marketing (18.5%).
 

image via http://www.marketingvox.com

Businesses Spending More Money on Email Marketing in 2012

Thursday, February 9, 2012 by Peter Hayman
An emarketing strategy is something that every company needs to move forward in this technology and social media driven market. Budgets are tight in this economy and every company is trying to leverage online marketing techniques for the lowest cost. Even though budgets are tight, businesses are finally realizing that they need to loosen the purse strings on their marketing and learning to embrace what can be gained from email marketing in 2012.

Business Spendingvia Small Biz: The world’s economic future in 2012 seems bleak, and could become even bleaker.

The debt crisis in Europe still has not been fully resolved. Greece is getting it’s financial affairs in order, but there are other problems within the European Union.

Italy, Spain and Portugal have to also get their economic houses in order.

France may well have future budget and debt problems.

If Europe has an economic slowdown in 2012 that could stop the United States’ fragile economic recovery.

That economic ripple from Europe could also slow growth in China and the rest of Asia.

Despite these dark economic clouds, business leaders worldwide will be spending more money in 2012 on email marketing and other online marketing.

“2012 Marketing Trends,” an international study done by StrongMail, found that 92 percent of the 939 business leaders surveyed plan to increase their marketing budgets.

According to Chris Marriott, vice president of agency services at StrongMail:

“While email marketing leads the pack in terms of increased of investment in 2012, the data also reveals that marketers need to overcome key challenges around data integration and resource constraints….Whether managing and optimizing existing email marketing programs or enabling integration with social media and mobile, there is a real opportunity for full-service email marketing providers like StrongMail to help companies get the most out of their interactive marketing investments in 2012.”

The survey also found:

60% plan to increase the email marketing budget.
55% plan to spend more on social media.
37% plan to increase spending on mobile & search.
More than two-thirds of businesses plan to integrate social media & email.
47% plan to increase investment in using email to drive growth in social media such as Twitter & corporate Facebook.
One-third plan to increase spending mobile marketing.
29% will increase spending on mobile apps.
20% will increase spending on SMS alerts.

Image: Kookkai_nak / FreeDigitalPhotos.net

Email marketing will have a strong 2012

Saturday, January 7, 2012 by Peter Hayman
Blog_EmailWith the marketing  mix becoming  much  more varied - as online technologies mature - and previously separate marketing channels become far more integrated, it easy is to get caught up in the latest trends and lose sight of the things that make business to business marketing successful.

2011 saw social media rise to new heights and it was inevitable that it would soon be adopted as a core business tool. Social media marketing in many ways reinvigorated firms' online marketing efforts and allowed them to refocus their aims on producing far-reaching campaigns that spanned a plethora of different platforms. It was this 'all inclusive' attitude towards social interaction that set the pace of marketing in 2011, which is why we saw firms returning to tried and tested methods - like B2B email marketing - but using them in fresh, integrated and innovative ways.

While there were a number of new tools also pushing their way into the mainstream - such as online video and the rapidly growing platform of mobile marketing - it is clear that underpinning all this innovation were familiar techniques and methodologies. While content was to remain king for 2011 web-based marketing strategies, data was the cornerstone of B2B marketing - in particularly, segregated, up-to-date, highly-organised business lists.

It is this underpinning of sound business data and insight that meant so-called 'traditional' marketing platforms - like email - remained extremely popular. This looks set to continue in 2012 with email marketing is set to undergo something of a resurgence and staying high on the agenda for digital marketing specialists.

Interestingly, one of the key reasons that email will have such as successful 2012 is because of the rise of new methods of communication which were previously seen as rivals - namely social media and mobile. Far from undermining email as a rock solid business to business marketing tool, social media and the rise of smartphones and tablets have, in many ways, made it far more useful to the marketing professional.

For starters, access to email has become both instant and continuous. People can check there emails 24/7 using any number of new technologies - you can even gain access to it through your TV and mp3 player. This 'always on' view of email has cemented its reputation as the all-pervasive communication tool of choice. Its benefits over and above social media marketing are clear. It is targeted - if you have the right business data to underpin it - it can be easily personalised and it is easy to measure the success of it. What's more, with the clever use of new technologies, it can be far more responsive than it has been in the past.

So what will the key goals be for the email marketing professional in 2012?

First up, businesses need to get the targeting of their marketing messages right. Email marketing is ubiquitous and millions of messages will simply go unread or be blocked by spam filters - particularly as a result of poor email design. This means the data used for your mailshots needs to be high quality. It is no use going into 2012, spamming potential clients and customers from lists that have out-of-date information on them. Businesses will need to start using their B2B marketing data lists more intelligently if they are to boost email penetration rates.

Secondly  there is the design. Many messages are deleted because they don't display properly or cause inboxes to malfunction. Email design will continue to be a hugely important factor when it comes to business to business marketing. With the rise of mobile technologies you must also consider smaller screen resolutions if you intend to run  mobile email marketing campaigns.

Read more here...

Image: digitalart / FreeDigitalPhotos.net

The Team Tackles Connections 2011

Wednesday, October 5, 2011 by Altaf Shaikh
ListEngage TeamThis past September the ListEngage team traveled to Indianapolis to be part of one the largest interactive marketing conferences in the world - ExactTarget's "Connections 2011" user conference. The event was host to email and digital marketers from around the globe and touched upon online marketing techniques, email campaign tips, social media marketing and B2B marketing.

All in all it was a week of learning for our dedicated team of ListEngager's and at the end I took this shot of the team at the airport before we flew back to Boston. If you look to the far right of the picture, you might be able to make out the adboard "Two Too Good", which I saw after I took the shot and thought was rather fitting -- after all, in my opinion, our team here is "too too good." Thanks guys!

What Email ‘Best Practices’ Did for Filson

Monday, June 29, 2009 by Vimi Mirchandani
filsonRecently, Seattle based outdoor clothing retailer Filson came to ListEngage with a challenge—create an email marketing campaign that reached their valued customer’s inboxes with a time sensitive offer and in turn help them increase their campaign performance and sales. They wanted to see positive results, and ListEngage delivered!


By following best practices in email design and rendering, smart list segmenting techniques and moving away from an all-image based email to a combination of images and text seen above the fold ListEngage was able to achieve a much higher success rate than average email marketing campaigns. The campaign generated much better open and click-through rates and even reported “higher than expected sales” – the ultimate dream for any online retailer and what every e-marketing company should strive for when helping clients with their online marketing efforts.

To learn more about Filson, or to sign up for their exclusive offers and events click here.

To learn more about ListEngage and our “Don’t Go It Alone” philosophy or to sign-up for our newsletter click here.